Getting Started

What is an HAProxy pool? An HAProxy pool is a ServerCTL deployment preset for the edge tier: publ...

Create your first pool Step 1 — Add pool Go to Pools → Add pool Choose the HAProxy template Name ...

Pool workspace The pool page has a tab bar with three groups: Overview (pool home) Member tabs (o...

Member tab layout Click a member in the tab bar to open its workspace. Sub-tabs: Tab Purpose Cont...

Manual cutover Make active on a standby member → ServerCTL sets it as primary and updates the man...

Install & lifecycle Action Command ID Notes Install HAProxy haproxy.provision Fresh VM Re-install...

What gets backed up HAProxy backup job captures: /etc/haproxy/haproxy.cfg and  conf.d/*.cfg /etc/...

Recipes (member → Recipes tab) Recipe When Enable HAProxy admin stats socket HAProxy detected Ena...

Heartbeat payload (HAProxy-relevant) The agent sends JSON including: ip — declared/probed IPv4 ho...

Symptom Likely cause Fix 403 on heartbeat Wrong allowed IP or hostname Update allowed IPs; set  B...

Tab Always in nav? Active when Control panel Yes Always Security Yes Always OpenLiteSpeed Yes (Ge...

Member Overview Purpose: Host-level operations on this Server — OS family, uptime, services, quic...

Member Security Tab: Security. Use the Security tab to check and manage host-level firewall and S...

Member OpenLiteSpeed Tab: OpenLiteSpeed. Sub Tabs: Overview, Recovery Wizard Use the OpenLiteSpee...

Standalone database server Overview Use the MariaDB / MySQL tab to check database service health,...

Use the cPanel member tab to manage a WHM server in a ServersCTL hosting pool. It brings server h...

Use the Status tab to see whether a server is online, reporting correctly, and ready for work. It...

Member Cron & Jobs Use Cron & Jobs to see scheduled work and recent server tasks for a member. It...

Use Restore Backups to find recovery points for a member and put them back when something needs t...

Use the Recipes tab to run guided setup, hardening, verification, TLS, and maintenance actions on...

Use the member Monitoring tab to choose alert thresholds for one server. This is different from p...

Use member Settings to manage identity, allowed source IPs, alert recipients, agent update behavi...

Storage Pools Storage Pools are the central distribution platform for ServersCTL. Publish backups...

Storage capacity is billed at the account level. Each Storage Pool has its own assigned quota sli...

Open Storage Pools in the left sidebar. Click Create Storage Pool (or go to /app/storage-pools/n...

Account overview ( /app/storage-pools) Total usage across pools Per-pool cards (region, used %, r...

Managing Data Member backups From any enrolled server’s member tabs: Source Typical path OpenLite...

Send To inbox Delivers a copy to a member’s storage inbox ( /var/lib/balctl/storage-inbox/) witho...

Activity tab Shows live work only — not historical logs. Lane Examples Incoming Running backups, ...

“Insufficient storage” / backup won’t start Check sidebar storage used / quota. Delete old object...

1. Partner overview and prerequisites The ServersCTL Partner Program provides an immediate additi...

1. Requirements and preparation The module is designed for self-hosted WHMCS 8.13 LTS and 9.x. WH...