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Standalone database server Overview Use the MariaDB / MySQL tab to check database service health, refresh the live database inventory, create database backups, and restore database versions when needed. This tab appears for Generic Linux members. It is useful ...

Use the cPanel member tab to manage a WHM server in a ServersCTL hosting pool. It brings server health, WHM accounts, account transfers, recovery actions, and cPanel service controls into one workspace for the selected server. The cPanel tab is for WHM/cPanel ...

Use the Status tab to see whether a server is online, reporting correctly, and ready for work. It is the first place to check when a member looks stale, jobs are not moving, or a server has not checked in recently. What you can see The Status tab shows a live ...

Member Cron & Jobs Use Cron & Jobs to see scheduled work and recent server tasks for a member. It helps you confirm whether backups, discovery runs, refreshes, and other actions are queued, running, completed, or failed. What it is for Area What you use it for...

Use Restore Backups to find recovery points for a member and put them back when something needs to be recovered. It is the recovery workspace for server backups, service backups, application backups, and other stored recovery points that belong to the member. ...

Use the Recipes tab to run guided setup, hardening, verification, TLS, and maintenance actions on one server. Recipes are designed for repeatable server tasks where the platform can do the routine work and then show whether the result is active, inactive, runn...

Use the member Monitoring tab to choose alert thresholds for one server. This is different from pool Monitoring, which handles fleet-level and protection/failover alerts. Member Monitoring answers: when should this specific server email me because heartbeat, C...

Use member Settings to manage identity, allowed source IPs, alert recipients, agent update behavior, WHM access, and member removal for one enrolled server. This tab is for the selected member only. Pool name, pool deletion, Managed DNS, Storage Pools, and Pro...

Storage capacity is billed at the account level. Each Storage Pool has its own assigned quota slice of that account capacity. Included with Pro Plan Base storage Community 0 bytes — you must purchase add-on capacity before backups can upload Pro (active subscr...

Open Storage Pools in the left sidebar. Click Create Storage Pool (or go to /app/storage-pools/new). Step 1 — Region: select an available region (healthy clusters show S3 endpoint). Step 2 — Capacity: Included 5 GiB (Pro) — free, uses your Pro entitlement (sh...

Account overview ( /app/storage-pools) Total usage across pools Per-pool cards (region, used %, recent activity) Links into each pool’s Objects and Activity Per-pool tabs Tab Purpose Objects Main work surface — browse, upload, discover, deploy, restore, delete...

Managing Data Member backups From any enrolled server’s member tabs: Source Typical path OpenLiteSpeed → Backups Full / site / web backup jobs MariaDB → Backup Database dump cPanel → account backup WHM pkgacct style packages Backups tab Snapshot backups When ...

Send To inbox Delivers a copy to a member’s storage inbox ( /var/lib/balctl/storage-inbox/) without changing production files. Use for inspection or manual steps. Open object or version → Send To (or row menu). Select one or more target members. Confirm — prog...

Activity tab Shows live work only — not historical logs. Lane Examples Incoming Running backups, browser/S3 uploads, discovery archiving Outgoing Send To, deploy jobs, restore jobs Refreshes every few seconds. Completed or failed jobs disappear from Activity; ...

“Insufficient storage” / backup won’t start Check sidebar storage used / quota. Delete old objects or purchase a Cloud Backup Storage add-on. Pro: confirm you have not exhausted the included 5 GiB without add-ons. Large jobs reserve space before upload — wait ...

Fully remove the ServersCTL agent Use this runbook when a server must stop heartbeating to ServersCTL/BalCTL and all local agent files should be removed before re-enrolling, moving between staging and production, or retiring the host. The uninstall removes: ba...

1. Partner overview and prerequisites The ServersCTL Partner Program provides an immediate additional income stream for anyone who operates more than one cPanel server. By installing the ServersCTL agent on each cPanel server and configuring the servers inside...