Settings Tab
Use member Settings to manage identity, allowed source IPs, alert recipients, agent update behavior, WHM access, and member removal for one enrolled server.
This tab is for the selected member only. Pool name, pool deletion, Managed DNS, Storage Pools, and Protection settings live in their own pool-level areas.
What you can manage
| Section | What it is for |
|---|---|
| Member details | Friendly name, agent hostname, and allowed source IPs. |
| Alert recipients | Account email toggle and additional team email addresses for monitoring alerts. |
| Agent updates | Installed agent version, update channel, and auto-update setting. |
| WHM API key | cPanel account discovery and recovery access for this member. |
| Danger zone | Remove the member from the pool. |
Free and Pro
| Feature | Community | Pro |
|---|---|---|
| View member details | Included | Included |
| View alert recipient settings | Included | Included |
| Send alerts to account email where available | Included | Included |
| Edit member name, hostname, and allowed IPs | Upgrade required | Included |
| Add extra team alert recipients | Upgrade required | Included |
| Change agent update channel and auto-update | Upgrade required | Included |
| Add, edit, rotate, or remove WHM API key | Upgrade required | Included |
| Remove member from pool | Upgrade required | Included |
Community keeps settings visible. Pro gives the operational controls needed for teams and production hosting.
Member details
Member details control how the server is identified and allowed to connect.
| Field | Meaning |
|---|---|
| Friendly name | Display name shown in the pool UI. |
| Agent hostname | Hostname the member should report as. |
| Allowed source IPs | Public egress IP addresses allowed to contact ServersCTL for this member. |
Be careful when editing allowed IPs. If the member's real egress IP is removed, the agent may stop checking in until the allowed list is corrected.
Alert recipients
Settings controls who receives monitoring emails.
You can:
- Send alerts to the account email.
- Add extra team email addresses on Pro.
- Remove extra recipients.
- Save recipient changes.
The alert rules themselves are configured in the member Monitoring tab.
Agent updates
The Agent updates card shows the installed agent build and lets Pro users choose:
| Setting | Meaning |
|---|---|
| Production | Normal release channel for most users. |
| Stable | Conservative channel when available. |
| Development | Early channel for testing newer builds. |
| Auto-update | Lets the member update itself according to the selected channel. |
Use Production for normal production servers unless support asks you to use another channel.
WHM API key
When cPanel is detected, Settings shows a WHM API key card.
The member WHM key is used for cPanel account discovery and local WHM operations for that server, such as account management and recovery checks. It is not the same as a DNS provider key.
Available Pro actions:
| Action | What it does |
|---|---|
| Add WHM API key | Links this cPanel member to WHM access. |
| Rotate key | Replaces the saved key. |
| Edit | Updates WHM connection details. |
| Remove | Removes the saved WHM access for this member. |
DNS cutover keys belong in Managed DNS, not in member Settings.
Remove member
The Danger zone lets Pro users remove the member from the pool.
Removing a member detaches it from the pool so it can be enrolled again with a fresh key. Do this only when you are sure the server should no longer be managed from this pool.
Before removing a member:
- Check whether it is used by Protection, Agent Transfer, or recovery workflows.
- Confirm you no longer need its backups or history from the pool view.
- Make sure you know how to reinstall or re-enroll the agent if needed.