# Plans, costs, and quota

Storage capacity is billed at the **account** level. Each Storage Pool has its own **assigned quota** slice of that account capacity.

### Included with Pro

<table id="bkmrk-plan-base-storage-co"><colgroup><col></col><col></col></colgroup><tbody><tr><th colspan="1" rowspan="1">Plan

</th><th colspan="1" rowspan="1">Base storage

</th></tr><tr><td colspan="1" rowspan="1">**Community**

</td><td colspan="1" rowspan="1">**0 bytes** — you must purchase add-on capacity before backups can upload

</td></tr><tr><td colspan="1" rowspan="1">**Pro** (active subscription)

</td><td colspan="1" rowspan="1">**5 GiB included**

</td></tr><tr><td colspan="1" rowspan="1">**14-day trial**

</td><td colspan="1" rowspan="1">Same as Pro while trial is active

</td></tr></tbody></table>

When you create a Storage Pool, you can apply the **Included 5 GiB (Pro)** capacity option **once** per account (until that entitlement is fully claimed). The create wizard shows how much included storage is still available.

### Storage Pool add-ons (monthly)

If you need more space, purchase a **Storage** add-on. Prices are **per month**; checkout uses the **region** of the pool or vault you are protecting.

<table id="bkmrk-capacity-monthly-pri"><colgroup><col></col><col></col></colgroup><tbody><tr><th colspan="1" rowspan="1">Capacity

</th><th colspan="1" rowspan="1">Monthly price

</th></tr><tr><td colspan="1" rowspan="1">10 GiB

</td><td colspan="1" rowspan="1">$4

</td></tr><tr><td colspan="1" rowspan="1">50 GiB

</td><td colspan="1" rowspan="1">$12

</td></tr><tr><td colspan="1" rowspan="1">100 GiB

</td><td colspan="1" rowspan="1">$20

</td></tr><tr><td colspan="1" rowspan="1">250 GiB

</td><td colspan="1" rowspan="1">$40

</td></tr><tr><td colspan="1" rowspan="1">500 GiB

</td><td colspan="1" rowspan="1">$65

</td></tr></tbody></table>

**How add-ons combine with Pro:** add-on bytes **add to** your account quota. A Pro account with a 10 GiB add-on has **15 GiB total** (5 GiB included + 10 GiB add-on), not 10 GiB replacing the included amount.

**Where to buy add-ons:** the **Storage Pool** tier picker appears when:

- A backup or upload is blocked for insufficient quota
- You use the replication wizard **Cloud Backup Storage** step
- Legacy pool **Storage** flows that still surface the tier cards

Purchases go through **Stripe Checkout** (`Account` billing). Upgrading an existing storage subscription changes the current Stripe item with proration instead of creating a duplicate subscription.

### What counts toward quota

- Final stored objects and backup archives
- Temporary upload staging while a large backup is still assembling (hidden from the object browser but counted until complete)
- Active upload **reservations** while an agent backup is in progress

When the quota is full, new uploads fail with a clear **insufficient storage** message until you delete objects or buy more capacity.

### Feature access by plan

<table id="bkmrk-action-community-pro"><colgroup><col></col><col></col><col></col></colgroup><tbody><tr><th colspan="1" rowspan="1">Action

</th><th colspan="1" rowspan="1">Community

</th><th colspan="1" rowspan="1">Pro / active trial

</th></tr><tr><td colspan="1" rowspan="1">Browse &amp; download objects

</td><td colspan="1" rowspan="1">Yes

</td><td colspan="1" rowspan="1">Yes

</td></tr><tr><td colspan="1" rowspan="1">Run backups into storage

</td><td colspan="1" rowspan="1">Only with purchased quota

</td><td colspan="1" rowspan="1">Yes (with quota)

</td></tr><tr><td colspan="1" rowspan="1">Browser upload

</td><td colspan="1" rowspan="1">Locked

</td><td colspan="1" rowspan="1">Yes (max **5 GiB per file**)

</td></tr><tr><td colspan="1" rowspan="1">Delete objects

</td><td colspan="1" rowspan="1">Locked

</td><td colspan="1" rowspan="1">Yes

</td></tr><tr><td colspan="1" rowspan="1">Restore to server

</td><td colspan="1" rowspan="1">Locked

</td><td colspan="1" rowspan="1">Yes (compatible targets)

</td></tr><tr><td colspan="1" rowspan="1">Deploy config to server

</td><td colspan="1" rowspan="1">Locked

</td><td colspan="1" rowspan="1">Yes

</td></tr><tr><td colspan="1" rowspan="1">Configuration Discovery

</td><td colspan="1" rowspan="1">Locked

</td><td colspan="1" rowspan="1">Yes

</td></tr><tr><td colspan="1" rowspan="1">Deployment Wizard

</td><td colspan="1" rowspan="1">Locked

</td><td colspan="1" rowspan="1">Yes

</td></tr></tbody></table>

### Regions and endpoints

When you **create** a Storage Pool, you choose a **region** (physical vault cluster). Pick the region closest to your servers and restore targets for lower latency.

### Billing regions (Stripe)

Add-on checkout is priced per vault region:

<table id="bkmrk-region-key-label-sho"><colgroup><col></col><col></col></colgroup><tbody><tr><th colspan="1" rowspan="1">Region key

</th><th colspan="1" rowspan="1">Label shown in billing

</th></tr><tr><td colspan="1" rowspan="1">`eu-west`

</td><td colspan="1" rowspan="1">**EU West**

</td></tr><tr><td colspan="1" rowspan="1">`ca-east`

</td><td colspan="1" rowspan="1">**CA East**

</td></tr><tr><td colspan="1" rowspan="1">`sgp-central`

</td><td colspan="1" rowspan="1">**SG Central**

</td></tr></tbody></table>

Additional regions may appear in the create wizard, marked **Coming soon**.

### Your pool’s hostname

Each pool gets a dedicated endpoint on **serversctl.com** storage infrastructure:

```text
{pool-slug}.{region}.storage.serversctl.com
```

Example: slug `london-recovery` in EU West → `london-recovery.eu-west.storage.serversctl.com`

Use this hostname for:

- **WHM / cPanel → Additional Destinations → S3 Compatible**
- S3 backup tools and scripts
- Agent off-site backup authentication

**Credentials** for the pool are under **Storage Pools → {pool} → Credentials**.