Plans, costs, and quota
Storage capacity is billed at the account level. Each Storage Pool has its own assigned quota slice of that account capacity.
Included with Pro
|
Plan |
Base storage |
|---|---|
|
Community |
0 bytes — you must purchase add-on capacity before backups can upload |
|
Pro (active subscription) |
5 GiB included |
|
14-day trial |
Same as Pro while trial is active |
When you create a Storage Pool, you can apply the Included 5 GiB (Pro) capacity option once per account (until that entitlement is fully claimed). The create wizard shows how much included storage is still available.
Storage Pool add-ons (monthly)
If you need more space, purchase a Storage add-on. Prices are per month; checkout uses the region of the pool or vault you are protecting.
|
Capacity |
Monthly price |
|---|---|
|
10 GiB |
$4 |
|
50 GiB |
$12 |
|
100 GiB |
$20 |
|
250 GiB |
$40 |
|
500 GiB |
$65 |
How add-ons combine with Pro: add-on bytes add to your account quota. A Pro account with a 10 GiB add-on has 15 GiB total (5 GiB included + 10 GiB add-on), not 10 GiB replacing the included amount.
Where to buy add-ons: the Storage Pool tier picker appears when:
-
A backup or upload is blocked for insufficient quota
-
You use the replication wizard Cloud Backup Storage step
-
Legacy pool Storage flows that still surface the tier cards
Purchases go through Stripe Checkout (Account billing). Upgrading an existing storage subscription changes the current Stripe item with proration instead of creating a duplicate subscription.
What counts toward quota
-
Final stored objects and backup archives
-
Temporary upload staging while a large backup is still assembling (hidden from the object browser but counted until complete)
-
Active upload reservations while an agent backup is in progress
When the quota is full, new uploads fail with a clear insufficient storage message until you delete objects or buy more capacity.
Feature access by plan
|
Action |
Community |
Pro / active trial |
|---|---|---|
|
Browse & download objects |
Yes |
Yes |
|
Run backups into storage |
Only with purchased quota |
Yes (with quota) |
|
Browser upload |
Locked |
Yes (max 5 GiB per file) |
|
Delete objects |
Locked |
Yes |
|
Restore to server |
Locked |
Yes (compatible targets) |
|
Deploy config to server |
Locked |
Yes |
|
Configuration Discovery |
Locked |
Yes |
|
Deployment Wizard |
Locked |
Yes |
Regions and endpoints
When you create a Storage Pool, you choose a region (physical vault cluster). Pick the region closest to your servers and restore targets for lower latency.
Billing regions (Stripe)
Add-on checkout is priced per vault region:
|
Region key |
Label shown in billing |
|---|---|
|
|
EU West |
|
|
CA East |
|
|
SG Central |
Additional regions may appear in the create wizard, marked Coming soon.
Your pool’s hostname
Each pool gets a dedicated endpoint on serversctl.com storage infrastructure:
{pool-slug}.{region}.storage.serversctl.comExample: slug london-recovery in EU West → london-recovery.eu-west.storage.serversctl.com
Use this hostname for:
-
WHM / cPanel → Additional Destinations → S3 Compatible
-
S3 backup tools and scripts
-
Agent off-site backup authentication
Credentials for the pool are under Storage Pools → {pool} → Credentials.