Monitoring Tab

Use the member Monitoring tab to choose alert thresholds for one server. This is different from pool Monitoring, which handles fleet-level and protection/failover alerts.
Member Monitoring answers: when should this specific server email me because heartbeat, CPU, memory, disk, cPanel service, or cPanel account quota needs attention?
What you configure
Area
What it is for
Heartbeat
Email when the agent stops checking in.
CPU
Email on sustained high CPU usage.
Memory
Email on sustained memory pressure.
Disk space
Email when the root filesystem reaches a selected usage level.
cPanel service alerts
Email when selected core cPanel services are down.
Hosting account disk quota
Email when WHM accounts on the member reach a disk threshold.
Recovery notifications
Email when the member recovers after an alert state.
Alert recipients are managed in member Settings. Monitoring controls what triggers an alert; Settings controls who receives it.
Free and Pro
Feature
Community
Pro
View live monitoring state
Included
Included
Heartbeat alert at community timing
Included
Included
Faster heartbeat alert presets
Upgrade required
Included
CPU, memory, and disk threshold alerts
Upgrade required
Included
cPanel service-down alerts
Upgrade required
Included
cPanel hosting account quota alerts
Upgrade required
Included
Recovery notification emails
Upgrade required
Included
Community gives basic heartbeat awareness. Pro gives proper server operations alerts, with faster timing and resource/service thresholds.
Alerts
Infrastructure alerts
The first section covers the server itself.
Alert
Useful when
Heartbeat
You want to know the agent stopped checking in.
CPU
You want alerts for sustained compute pressure.
Memory
You want alerts before memory pressure affects services.
Disk space
You want warnings before the root filesystem fills.
CPU and memory alerts need telemetry from the agent and are based on sustained usage, not one short spike.
cPanel alerts
When cPanel is detected, Monitoring also shows cPanel-specific alert presets.
Use cPanel service alerts for services such as web, mail, database, and other core WHM services reported by the member. Use hosting account disk quota alerts to watch WHM account disk usage across accounts on that server.
These alerts are Pro features because they are production hosting controls, not just basic host reachability.
Saving monitoring settings
Open the pool.
Select the member.
Open Monitoring.
Choose the alert presets you want.
Click Save monitoring settings.
If a preset is disabled, it usually requires Pro or an active trial, or the matching service has not been detected on that member.